BEA - Bank Electronic Assistant

Introducing our intelligent chat bot - Bea (Banking Electronic Assistant), which has been created on the Viber platform to provide you with the best customer service. Whether you have questions or want to learn more about our products and services, the bot is here to help you 24/7.

Using the functionalities of one of the most popular communication platforms in the world, CCB PLC allows access at any time of the day or night to information about the bank's office hours, contacts and their addresses, bank cards, bank payments and tariff, as well as detailed information about banking products and services, mobile and internet banking and loan products offered by CCB PLC.


  • icon Easyaccessible via the Viber platform
  • icon On line                        24/7                                      
  • icon Convenientredefined questions and answers