Dear clients,

In connection with the forthcoming cancellation of the epidemiological situation, we would like to inform you that as of 04.04.2022 digital internet banking channels will not allow the ordering of payment orders of customers with expired identity document.

In order to use the full range of services in the digital payment channels, it is necessary to provide an actual /valid/ identity document at the Bank's office.

If you need assistance, you can contact us during business hours of the Bank on phone numbers 02/92 66 666 and 02/92 66 668 or by e-mail: front@ccbank.bg and during non-working hours on short number * 5050.

Kind regards,
Central Cooperative Bank Plc

Dear clients,
 
The “phishing” or  “fishing” attacks have recently become more frequent. It is important that you be careful and tentative, when you enter your personal data on the Internet! On the first place, it is your personal responsibility.
Be cautious and keep your personal and bank data! Be extremely careful and tentative, when you enter your personal data on the Internet! We remind you that CCB AD will never require from you to enter phone number or number of credit or debit cards during the e-banking log-in.
 
Kind regards,
The team of Central Cooperative Bank AD

Dear clients, 

CCB Plc endeavors to a maximum extent to improve  the level of security and to protect its clients  upon using the digital channels. 

In this regard we inform you that  an additional protection will be introduced in CCB Lite, which requires a sms code every 90 days upon log into CCB Lite. 

Upon an attempt for log into CCB Lite by users, who do not have a registered GSM number, the system will display a message to visit a CCB office to register a mobile number of a valid Bulgarian operator. 

If you need any assistance, you can contact us during the working hours of the Bank at tel: 02/92 66 666 and 02/92 66 668 or via e-mail: front@ccbank.bg and beyond the working hours at *5050.

Kind regards,

Team CCB Plc