Western Union

 

YOU SEND AND RECEIVEMONEY ONLINE WITH WESTERN UNION AND INTERNET BANKING OF CCB!

If you are a natural person, you have a payment account with CCB and you are subscribed to the full version of CCB’s internet banking, you can use the innovative service Western Union online money transfer.

WHAT DO YOU BENEFIT?

  • Western Union has over 500,000 locations* at more than 200 countries and territories worldwide. Send money without leaving your home, office, hotel, airport, having the comfort of the secure internet banking platform of CCB!

  • The receiver will receive the full amount of the transfer without any additional charges.

  • Reliability! Western Union is a world leader in global payment services.

WHAT DO YOU HAVE TO KNOW IF YOU SEND MONEY?

  • The currency of the transfer could be Euro or Bulgarian Lev.

  • Correctly complete the names of your receiver and choose the country where the remittance will be received.

  • Inform your receiver about the 10-digit Money Transfer Control Number of your sent transfer.

  • You have the option to be informed via SMS when your transfer is paid to the receiver.

     WHAT DO YOU HAVE TO KNOW IF YOU RECEIVE MONEY?

  • Fill in correctly into the system the 10-digit Money Transfer Control Number of your remittance, as it has been communicated to you by the sender.

  • You have the freedom to receive the transfer in Bulgarian Lev or Euro, and to choose the bank account into which the transfer to be received.

 

Terms and Conditions applicable to the Western Union Money Transfer Service (136.5 KB)

 

About Western Union

Western Union is more than an instrument meant to help you send and receive money. Every day, we help people get in touch with their loved ones, all over the world, through this fast, secure and affordable money transfer tool. We operate with a network of about 500,000 agent locations in over 200 countries and territories. In Bulgaria, this service is also available through the Central Cooperative Bank (CCB) network.

Services supplied by CCB and Western Union:

Money transfer from abroad to Bulgaria – little joys shorten large distances, and you who are at home, know it best. Western Union gets brings you the money quickly.

Money transfer from Bulgaria to other countries – your loved ones, who are not with you, can receive your help no matter where they are.

Money transfer from Bulgaria to Bulgaria – even when you are not abroad, but far from your family nonetheless, you can still do something nice for those back home. With Western Union it is easy to transfer leva, euros or American dollars everywhere in Bulgaria. There are over 1200 agent locations all over the country, where you can send money, and they can pick up the transferred amounts.

Steps to take to:

Send money:

  • Come to the nearest CCB location. All you have to do is bring a valid ID, mention the country of destination, the amount you wish to send and the recipient’s full name.
  • After having consigned the amount you wish to transfer and the fee (Western Union may earn money based on the exchange rate difference), the Western Union operator will type the details of your transaction in the computer and will print the “send money” receipt.
  • Please check all the details printed on the receipt to make sure that they are correct and sign the receipt.
  • The receipt will include the money transfer control number (MTCN: a ten-digit number) and the paid amount.
  • The money will be available for pick up after you have received the receipt containing the MTCN. Generally, the amounts can be paid in a few minutes, both when sending and when receiving money. This interval meets the terms and conditions of the service, including the business hours of the agents and the time zone differences. In certain countries, to pick up the money, the recipient must communicate to the operator the money transfer control number (MTCN).

Receive money:

  • Come to the nearest CCB location. All you have to do is bring a valid ID. Please tell the operator the country where the money was sent from, the sender’s full name, the exact amount you are expecting, as well as the money transfer control number (MTCN).
  • To make the payment, the Western Union operator will check your ID and the information you have provided.
  • Please check all the details printed on the “receive money” receipt to make sure they are correct and sign the receipt. The operator will hand over the money and the receipt to you.

Charges and Fees (188.5 KB)

The fees for cash transactions are standard, and they are to be paid only by the sender.

For further information on the Western Union service, please contact our call centre at 02/9266254 and 02/9266257

 


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