SMS Detective

The SMS Detective is a new service of CCB, which gives you the best protection against fraud and misuse of you card. The SMS Detective provides you with calm and security for your means, as well as for the overdraft or credit limit on your card.

Why is SMS Detective really a precious service?

Using your card you immediately receive an SMS at the moment of payment or cash withdrawal. You are protected at any time and everywhere - 24 hours round the clock, not only in Bulgaria but also abroad.
With the SMS Detective you avoid worries about loosing your money if you card get stolen or counterfeited.
The SMS Detective is a priceless assistant if you have a MasterCard or Visa credit card or a Visa Electron debit card. You obtain security while making transactions via the Internet, when traveling abroad or shopping in Bulgaria. The SMS Detective is a useful service if you have a Market credit card or a Maestro debit card.
By means of SMS Detective you will receive an SMS on your mobile phone about:

  • Successful payments – date, hour, information about the ATM or POS terminal at the trader’s, transaction type – payment of cash withdrawal, payment amount
  • Unsuccessful payments – reason for the lack of possibility to make the payment

How to use the SMS Detective

All you need is to have a mobile phone. To one mobile phone number you can receive messages for one or several credit or debit cards.
Activate your SMS Detective visiting once the bank and stating before the officer your wish to use the service. You can change the mobile phone number whenever you want.
Take advantage of the CCB AD service now! If you already have a card issued by CCB AD, visit the nearest and convenient to you bank office.
If you don’t have a CCB Maestro debit card, you can order it here.

How much does SMS Detective cost?

The SMS Detective insures security for your money at the price of one transaction with the card:

  • Operator fees- BGN 0.18 for each SMS. Fees for the message are automatically deducted from a deposit specified by you in advance - BGN 5, BGN 10, BGN 20 or BGN 50. This deposit is deducted from your card at the moment of your registration in the bank.
  • Subscription fees:
    - BGN 5 annually for MasterCard or Visa credit card;
    - BGN 2 annually for a debit card
For additional information:
Call phone number 0800 11 400 /the phone call is free for customers from the whole country/ or 02/9266500, you can write to us to the address: cards@ccbank.bg

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